External hard drive

Beginner

Wednesday, August 18th 2004, 2:06pm

Hi

Just wondering if anyone knows how to solve the problem.

When i connect my maxtor external hard drive to my pc (running in windows xp pro), it recognises that there is usb mass but it doesnt display it anywhere. When i connect the external hard drive to my laptop it works normally without any problem and have also tested in other peoples pc which all seem to work apart from my pc.

i have tried
1. Updating BIOS.
2. Disconnecting and uninstalling devices
3. Try other cables.
4. Try other ports.
5. Various service packs

the only result i have got is if install windows home then it works but i wont it to work in pro

Any help much appreciated

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cmbofh

Intermediate

Posts: 539

2

Wednesday, August 18th 2004, 3:01pm

Re: External hard drive

Quoted

Original von anothergeek

Hi

Just wondering if anyone knows how to solve the problem.

When i connect my maxtor external hard drive to my pc (running in windows xp pro), it recognises that there is usb mass but it doesnt display it anywhere. When i connect the external hard drive to my laptop it works normally without any problem and have also tested in other peoples pc which all seem to work apart from my pc.

i have tried
1. Updating BIOS.
2. Disconnecting and uninstalling devices
3. Try other cables.
4. Try other ports.
5. Various service packs

the only result i have got is if install windows home then it works but i wont it to work in pro

Any help much appreciated

I think you picked the wrong forum to ask this question. This forum is about KDE which runs on Linux, different BSDs, different UNIX operating systems but *not* on windows (at least not without major efforts and add-on software). It would be a coincidence if someone here knew how to troubleshoot stock Windows systems. In any case I'm not one of them.

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anothergeek

Beginner

Posts: 2

3

Wednesday, August 18th 2004, 3:23pm

i am sorry :oops:

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cmbofh

Intermediate

Posts: 539

4

Wednesday, August 18th 2004, 3:47pm

Quoted

Original von anothergeek

i am sorry :oops:

No problem. Just wanted to point out that there are probably better places for this question ;-)

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Amoeba

Trainee

Posts: 115

Location: http://seattle.wa.u$

Occupation: Urban guerilla

5

Wednesday, September 15th 2004, 9:42pm

Is your kernel configured for USB mass storage devices? You may have USB modules compiled into the kernel but if you leave out modules for USB mass storage, your kernel will recoginze something new connected to USB but not make your storage device available for use.

The fact that it works under Windows just proves that your USB drive works.

-- rm -fr /etc/whitehouse
-- Gentoo | udev | Xorg 6.8.2 | 2.6.14-r4 | KDE 3.5.0

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cmbofh

Intermediate

Posts: 539

6

Wednesday, September 15th 2004, 10:00pm

Quoted

Original von Amoeba

Is your kernel configured for USB mass storage devices? You may have USB modules compiled into the kernel but if you leave out modules for USB mass storage, your kernel will recoginze something new connected to USB but not make your storage device available for use.

The fact that it works under Windows just proves that your USB drive works.

If I understood the post correctly anothergeek isn't using Linux / UNIX at all. It works in Windows XP Home but not in Windows XP professional...

Or did I get that wrong?

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Amoeba

Trainee

Posts: 115

Location: http://seattle.wa.u$

Occupation: Urban guerilla

7

Wednesday, September 15th 2004, 10:02pm

Quoted

Original von cmbofh

Quoted

Original von Amoeba

Is your kernel configured for USB mass storage devices? You may have USB modules compiled into the kernel but if you leave out modules for USB mass storage, your kernel will recoginze something new connected to USB but not make your storage device available for use.

The fact that it works under Windows just proves that your USB drive works.

If I understood the post correctly anothergeek isn't using Linux / UNIX at all. It works in Windows XP Home but not in Windows XP professional...

Or did I get that wrong?

Just re-read it and I missed the part where they do explicitly state it's on windows... So you're right and nevermind.

I'm windows incompetent so I can't help.

-- rm -fr /etc/whitehouse
-- Gentoo | udev | Xorg 6.8.2 | 2.6.14-r4 | KDE 3.5.0

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